Multinational Bank / FI – IT

Primary Brief:
Facilitate solutions for “visibility” and “ recognition” issues for support functions (IT)

Intervention:
2 days residential workshop, using ‘experiential methodology’.

Outcome:
The 2 IT related entities merged and christened themselves as “ITO”

▪ Through ‘Task Teams’ facilitated by Xperentia, solution driven presentations were made to the Business Head
▪ Task Teams became “Project Teams” and took responsibility for executing, with milestones
and review dates.
▪ Reviews conducted by Xperentia, along with management reps.

Result – Communication, rewards and recognition strategy implemented