MULTINATIONAL GEN. INSURANCE CO.

Primary Brief:
Address “Back-end” and “Front-end” PEOPLE and PROCESS issues

Interventions:
A two days residential workshop using the “ Experiential Learning” methodology

Outcome:
▪ People integrated across functions as one team.
▪ Cross-functional “ Task Teams” address ‘Process’ bottlenecks and redesign them

Result – Considerable reduction in ‘Cycle Time’, increased productivity